When I first started blogging, I was blogging with an HP DV6000 notebook.

I bought this notebook in summer 2007. She was supposed to get me through all of college. In fact, when I bought her, I never even thought twice about ever having to replace her. But in June 2010, I laid my very first laptop down to rest:
I think what makes me absolutely furious is that googling “HP DV6000″ allows me to view all the recalls and problems that everyone has with this laptop, and how they extend your warranty, but only for so long. Like I said, lappy and I have been through a lot. She’s already had her motherboard replaced once, and also her screen. Her internal wireless card stopped working a while ago. The cost to repair it would have been too much, so I purchased an external one. This is currently the third adapter I’ve gone through for the same damn laptop.
This is a piece of equipment that I’ve spent over $1,000 on. The money that purchased this laptop came from saving bonds that I’ve had starting since I was 6-years-old. HP wouldn’t care about this, of course. HP is HP, after all.
After many tearful phone calls with customer service at HP, I swore I’d never buy an HP again. I did some research and decided to buy a Dell.

Of course this around, I hadn’t been saving up for a computer and was a poor college student. I opened up my first credit card from Best Buy and spent a year paying him off $50-$100 a month. But in October 2011, only a few months after I finished paying him off, I was having problems. I took him to Best Buy for repairs (big mistake I know) and I handed over $340 for all the repairs he needed. Sure, I could have purchased a new one for only a few hundred dollars more, but I wasn’t okay with going through three laptops in the span of three years (or so I thought).
In order to fix my computer, Best Buy needed recovery discs from Dell that I didn’t have. Best Buy said it would take four days for Dell to deliver these discs. So I called Dell to order them, a process that took 25 minutes. While on the phone, the Dell rep told me that I should have taken my laptop to a Dell store to get fixed, because they would have repaired it for $260 instead of $340. Ok thanks, except I already paid for the services at Best Buy, and I’ve never seen a Dell store in my life.
I finally got an order for the discs placed, which cost me another $60. I was told the discs would be delivered on November 20, 2011. As of two weeks ago, that order was delayed 17 times.

I had try to call several times to ask about my order, but Dell’s phone system is frustrating and hard to navigate. I finally found an option to e-mail Dell Customer Service. After submitting the e-mail form, I was notified that I would receive an email letting me know that my response had been received, and that I would get a response from Dell in 24 hours.
No response ever came.
So during work when I was sure to catch them during business hours, I called Dell Customer service. I spoke to a woman who very clearly could only offer to cancel my order or proceed with the order. I was then transferred to another representative, who transferred me to his manager.
I spent 15 minutes on hold. My cell phone was dying. I was angry.
All the manager told me was that they planned to assign a case manager to my case in order to find out why the order had been delayed 17 times. They asked what was the best time to call and I told them after 6. My case manager called me at noon the next day.
She told me that the reason the order was getting delayed was because Dell actually no longer manufactured the parts I need. So instead of having someone call and tell me this, they just kept delaying the order indefinitely. Normal. She told me they were going to produce an alternative part and express ship it to me for free and cancel the other order. This all happened within a span of about 4 days.
I received the disks. I took them to Best Buy. My Dell was fixed 3 days later after nearly four months of being out of service.
I’m blogging on it right now. It feels weird.
One of the main reasons it feels weird is because I purchased a third laptop while my second one was getting fixed. Laptop number three is a MacBook Pro—something I never thought I’d purchase.

My entire family is a Mac family, but I’ve just never been a fan. My biggest issue is that Macs aren’t ideal for blogging. I like to blog with Windows Live Writer, and there’s no comparable desktop blogging platform for Macs.
Nonetheless, I haven’t hated the past few months with my Mac nearly as much as I thought I would. I now own two computers—which seems a little excessive, but makes me feel better in case something goes wrong with either one of them. I’m glad to have the Dell back for blogging, and I’m glad to have the Mac for watching porn. Just kidding. Maybe.
The positive part of the whole experience was actually a comment my coworker Elliott made one day:
Elliott: Why are you in a bad mood?
Lexie: My Dell has been out of service for so long and I really don’t like using my Mac…
Elliott: first world problems
And he’s right! I should really be more grateful for the fact that I’ve had the means to own a computer at all, let alone three computers in the past three years.
So here I am, laying on my bed with two computers feeling completely silly. I’ll just end saying, once again, Windows Live Writer is the best thing that has ever happened to blogging.
Enjoy your Saturday.